DATA PROTECTION & PRIVACY POLICY

 

In May 2018 the European Union introduced a new regulation to ensure privacy for every individual. This new regulation is called the General Data Protection Regulation (GDPR).

At Really Rather Wild Books we guarantee our commitment to respecting and protecting your personal data and online privacy.

This includes your right to know what we do with the personal information you share with us. It also guides our company’s policies regarding the management of this data, including how the information is collected, processed, stored and for what purposes.

By accessing this website you are consenting to the way information is collected and used, as described within this Data Protection & Privacy Policy.

In return, Really Rather Wild Books gives the commitment that your personal data will only be used in ways that are compatible with your wishes, will be stored securely where it is necessary for us to do so, and is compliant with this Data Protection & Privacy Policy.
We will never pass on your information to other parties without your consent. We may be obliged by law to pass on information to official organisations, for example the Police. We never pass information to any marketing companies.

Any information that we do hold about you is under the GDPR basis of ‘Legitimate Interests’ or ‘Consent’. If at any point you do not wish us to hold some of your information then please contact us and we will happily remove it.

The collection of information
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

 

Payment details

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Third Party Cookies
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site which allow visitors to share content onto social networks. Cookies are currently set by Instagram, Twitter and Facebook. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Email Newsletter Subscriptions
Our email newsletters are opt in only, directly with us. We do not buy in mailing lists from third parties and we will never, ever share our mailing lists with third parties. You will only be added to one of our mailing lists if you have specifically asked to hear from us about our books and authors. You can opt out of these emails at any time via the unsubscribe link at the bottom of every email we send.

Our newsletter mailing lists are managed within our Wix.com account.  

Through Wix.com we can track, at an individual level, whether the user has opened and clicked on the email. We do not use this information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. If you want to be sure that none of your email activity is tracked then you should opt out of our emails which you can do via the unsubscribe link at the bottom of every email we send.

Contacting Us
If you contact us then we will only use any personal data date you supply to deal with your query. We will store this correspondence securely until your enquiry has been dealt with, after which time it will be deleted. If you have sent a message you would like to be passed to an author or illustrator, we will only pass your contact information to them with your explicit permission.   
                                                                                                                                                                                         
If you have any questions about our Data Protection & Privacy Policy then please contact us by e-mail: kate@reallyratherwild.com and we will be happy to help you.

Really Rather Wild Books - August 2020